Washing Machine Repair in Crewe

For machines that won't drain, spin, heat, lock or start.

A washing machine that stops mid-cycle or leaves clothes soaking quickly disrupts a household. We find the cause first – whether that's a blocked pump, a worn motor, a failed door lock or an electronic fault – and explain the repair and its cost before any further work begins.

Common symptoms and faults

  • Won't drain, or leaves water in the drum
  • Not spinning, or spinning very slowly
  • Water not heating
  • Leaking from the door seal or underneath
  • Loud banging or grinding on the spin cycle
  • Door won't open or won't lock
  • Error code on the display
  • Won't power on, or stops part-way through

Before you book

  • The brand and model number – usually on a label around the door opening or on the back
  • Any error code shown on the display
  • When the fault started, and anything that happened just before
  • Clear access to the machine. If it's still full of water, tell us when you book

How diagnosis and repair work

The engineer inspects and tests the appliance to find the cause and explains it to you. If the fault is fixed during the first visit without parts or extra chargeable work, you pay only the agreed call-out / diagnostic fee. If parts or more labour are needed, we explain the cost and ask for your approval before going ahead. Photos you send help us prepare, but the fault is only confirmed on site.

Prices

Call-out and diagnosis

From £80
Starting price

Covers the visit and an assessment of the fault. The fee for your job is confirmed before your booking is approved: location, access and the type of appliance can affect it. If the fault is fixed on the first visit without parts or extra chargeable work, you pay only the agreed fee.

Call-out and diagnosis – integrated appliances and American-style fridge freezers

£90
Call-out fee

For integrated (built-in) appliances and American-style fridge freezers, which take longer to reach and test. Covers the visit and an assessment of the fault. If the fault is fixed on the first visit without parts or extra chargeable work, you pay only this fee.

Parts and additional repair work

Quoted after diagnosis
Subject to inspection

Charged separately where required. You get a quote and nothing extra is done or charged without your approval.

Call-out and diagnostic fees from £80. Parts and any additional labour are charged separately where required. Your applicable fee and any additional costs will be confirmed before you proceed.

We cover Crewe and surrounding areas across Cheshire. Travel charges may vary depending on your location. We will confirm any applicable travel charge before your appointment is finalised.

Questions

Is it worth repairing my washing machine?
Often, yes. Many common faults involve pumps, belts, door locks or heating elements, which are usually far cheaper to replace than the machine itself. If a repair wouldn't make financial sense, we'll say so plainly.
How much will the repair cost?
Call-out and diagnostic fees from £80. Parts and any additional labour are charged separately where required. Your applicable fee and any additional costs will be confirmed before you proceed. If the fault is fixed during the first visit without parts or extra chargeable work, you pay only the agreed call-out / diagnostic fee. If parts or more labour are needed, we explain the cost and ask for your approval before going ahead.
Should I drain it before the visit?
Only if you can do it safely through the drain filter at the front. Otherwise, leave it and mention it when you book.

Tell us what's wrong with your appliance

Send a booking request in about two minutes. Nothing is charged when you book: we confirm the fee and the appointment with you first.

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